To our clients and community:
I don’t have to tell you that we are in an unprecedented time facing challenges together. When we get to the other side of this pandemic—and we will get to the other side —we will have learned some difficult lessons and become stronger for it. We need to focus now on supporting our healthcare community and leaders in the days ahead working to save lives and minimize the damage on the economy.
I have been a small business owner in this community for many years. I’m proud of our agency, our portfolio of community publications and of our team that has built and grown them. I am like you – a business owner with employees who have families, and we are doing everything we can to respond to a crisis that changes minute by minute.
We are taking every precaution for our team as we continue to serve our clients and deliver our digital and print publications. I’m an optimist and believe we will navigate through this effectively while supporting people and businesses. We are open and plan to stay that way.
As one of Michigan’s seasoned communication firms, we believe our role right now is to be communication first responders. Effective communication is critical through the weeks ahead. Don’t stop communicating with your employees, your customers, your partners and the media. Let them know what you are doing to make sure you take care of our community, and how people can help your business stay in business.
Our hope is that by continuing to drive our clients to communicate not just more, but with the transparency and heart their publics need from them right now, we are taking on a role desperately needed.
You are not alone. You don’t have to have all of the answers. No one does right now. But your employees, customers, families and communities need to hear from you. We are here to help. It is moments like these that inspired many of us here at M3 Group to go into professional communication—to be part of the solution when people need information so they can keep moving forward in their lives as best they can.
Please stay tuned. M3 Group will be sending out regular emails with crisis communication best practices and we are here to help you implement them. We will be staying in close contact with our clients to make sure we are helping in every way we can. Our publications are dedicated to providing you with regular information on resources you need to help your families, employees and businesses through this. Please also check out our digital versions.
Keep heart. We are here. We are open. We are ready to help. And we will all get through this together.